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Use customer health data to grow and forecast NRR

Kellie Capote Contributor Kellie Capote is chief...

Daily Crunch: Another Salesforce C-suite exit — Slack CEO Stewart Butterfield will step down in January

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3 views: Predicting 2023’s key startup themes

A good way to be wrong is to predict the future. A good way to be...

Operative Intelligence helps contact centers figure out what customers really need

A company may have a good contact center, but ideally they are able to help customers...

If Rowy has its way, if you can use Excel, you can build software

Low- and no-code application building continues apace. Gently hum “Row row row your code, gently down the streams,” as we talk with the...

Thoughts on the demise of Circle’s SPAC deal

Circle Internet Financial (Circle), the company behind the popular USDC stablecoin, called off its merger with...

Which way is up? The end of free money and the importance of keeping cash on hand

Max Schireson Contributor Max Schireson is an operating partner...

Is this what good news feels like?

Hello and welcome back to Equity, the podcast about the business...

LastPass hacked, OpenAI opens access to ChatGPT, and Kanye gets suspended from Twitter (again)

Aaaaand we’re back! With our Thanksgiving mini-hiatus behind us, it’s time for another edition of Week...